LOGO I OPIA
DAMAGED PRODUCT I RECEIVED
In the rare case the product you received is damaged, incomplete or wrong we
apologize for the inconvenience. We try to make sure that every product is correctly
placed to every customer. However, should you find in such a situation you can
simply contact us at [email protected] or call us at 03000 34 1144.
Claims can be done within 14 working days of making purchase and all claims will be
entertained after the approval from quality department.
LOGO make sure that all our customers are satisfied so offer this opportunity to exchange
product with another but with few limitations.
1. Please note that items on sale and promotion are not eligible for exchange.
2. 1 Month free service warranty on all products, after that repairing will be charged.
3. Once sale starts the final price at the sale will be the final price for any exchange.
4. If the article is not used, all tags are intact, packing is in its original condition and
you have original invoice with you, then you are good to go with the exchange
within 15 working days (subject to availability).
If there is any manufacturing fault in product then a refund will be issued within 14
working days once we received the item & will refund the amount to your bank
account/other payment methods.
Note: The decision of the company will be considered final in all scenarios.